Rental Terms

Reservations

All reservations are checked and then you receive a confirmation e-mail if the driver’s details meet the rental requirements and the vehicle is available. All reservations are based on a vehicle group and not a certain car model. In case of no availability for a confirmed reservation, Grekostar reserves the right to offer a vehicle of bigger category to the customer with no extra charge.

Driver’s Age

Minimum age for all rentals is 23 years old and maximum is 75 years old.

Driving License

The driving license must be issued three years before car pickup date.

National Driving Licenses issued in EU, UK, RUS and the other European countries are accepted.

Citizens of all other countries are required to have a valid international Driver’s’ License along with their regular Drivers’ License.

The Driver is required to display the Driving License before the pickup of the car.

Payment Options

Payment on pickup of the car in cash, credit or debit card.

Booking Length and Minimum Rental Charge

The minimum booking length is one day.

If the renter wishes to keep the rental vehicle more from the agreed period, the renter must contact with us in order to change the rental contract and also to be informed for the extra charges that may apply.

Grekostar reserves the right to refuse to extend the lease.

If the renter returns the vehicle later from the agreed time there will apply extra charges.

Fuel Policy

The renter has to return the vehicle with the same level of fuel as delivered.

If the renter returns the vehicle with less level of fuel, that was delivered, the renter will be charged the fuel difference.

There is no refund if the renter returns the vehicle with more level of fuel that was delivered.

Mileage

Unlimited mileage is included in our rates.

Infant, Child & Booster Seats

The company offers infant, child and booster seats for an additional charge.

Additional Drivers

The additional driver service is available at an extra cost and can be added to the contract during the booking process or at the time of vehicle pickup.

VAT & Taxes

Our rates are final and include VAT and all taxes. No hidden costs.

After Hours Delivery & Collection

We can deliver and collect the rental vehicle even outside working hours (22:00 – 08:00). The extra cost for this service is 20,00€ per delivery or collection.

Traffic Violations

The renter is liable for the payment of all traffic fines and appended administrative sanctions that may result from any violation of the Greek Traffic Law during the rental period.

Booking Cancellation

Free Cancellation policy – No time limit – Please inform us as soon as possible in case of a cancellation.

Booking Modification

No time limit – Depended on availability.

Across the Border Rental

Renters are not allowed to take the car outside the Greek borders.

Pets – Animals

Pets are allowed in cars, but must be transported in special carrying cases or with the use of special covers. Otherwise, you will be charged for the biological cleaning of the vehicle interior.

Vehicle Cleaning

Your vehicle is delivered clean both externally and internally. When returning the vehicle, the exterior must be in a condition that can be inspected for possible damage. Regarding the interior, in case there are significant stains in the cabin of the vehicle (which do not go away with the simple cleaning) then you will be charged for the biological cleaning of the cabin of the vehicle.

Road Accident

In case of a road accident, you have to inform our company immediately and also the police. The police will record the accident, and you have to get a copy of the police report. Without a police report, the renter takes full responsibility.

Coverages

Basic Coverage

The basic coverage provides the minimum level of protection and includes the following:

• Third-Party Liability Insurance: Covers damage caused to third parties (e.g., other vehicles or property) and bodily injury in case of an accident, as required by applicable law.
• Collision Damage Waiver (C.D.W.): Limits the renter’s liability for damage to the vehicle with a defined deductible amount.

Exclusions: Damage to tires, rims, windows, and the underside of the vehicle or due to negligence are not covered.

Liability Amounts

• €700 for A, B, C Class vehicles
• €800 for D, E Class vehicles
• €900 for F, X, M Class vehicles
• €1000 for V Class vehicles

Comfort (Partial) Coverage

The comfort (partial) coverage provides enhanced protection, with a reduced deductible and additional benefits. It includes the following:

• Third-Party Liability Insurance: Covers damage caused to third parties (e.g., other vehicles or property) and bodily injury in case of an accident, as required by applicable law.
• Reduced Deductible: In case of damage or theft of the vehicle, the deductible is reduced, lowering the amount the renter must pay to cover the damage.
• Partial Damage Coverage: Covers damage to tires, rims, and windows.
• 24/7 Roadside Assistance: Immediate assistance in case of an accident or breakdown of the vehicle.

Liability Amounts

• €490 for A, B, C Class vehicles
• €560 for D, E Class vehicles
• €630 for F, X, M Class vehicles
• €700 for V Class vehicles

Premium Coverage

Premium coverage offers the highest level of protection for the customer and the vehicle, covering all types of damage and destruction. It includes the following:

• Third-Party Liability Insurance: Covers damage caused to third parties (e.g., other vehicles or property) and bodily injury in case of an accident, as required by applicable law.
• Full Liability Waiver: The renter has full coverage for damages or theft of the vehicle, including protection for the vehicle’s underside with no deductible.
• 24/7 Roadside Assistance: Immediate assistance in case of an accident or breakdown of the vehicle.
• Personal Accident Protection: Covers medical expenses and compensation for injuries to the driver and passengers.
• Vehicle Replacement: Provision of another vehicle in case the rented vehicle becomes inoperable.

Exclusions

• Damage caused by violations of the Road Traffic Code (R.T.C.).
• Damage caused by reckless driving.
• Damage caused when the driver was under the influence of drugs or alcohol.
• Damage caused by an undeclared driver.
• Damage to the interior of the vehicle.
• Loss, damage, or theft of the vehicle keys.
• Loss or damage to child seats, jacks, warning triangles, spare tires, or fuel caps.
• Damage caused to the engine due to the use of incorrect fuel.
• Damage caused to the engine due to driver negligence.
• Damage caused when the vehicle is used on unsuitable roads or off-road.
• Damage caused after the agreed return time.
• Damage caused either intentionally or recklessly by the renter, such as: (clutch burning, tire burning, damage to the hood, trunk, or roof due to someone sitting or standing on it, etc.)
• Damage caused by an accident that was not reported to our company and the police at the time of the incident.